The Plummer Firm logo

Privacy Policy

The Plummer Firm PLLC Privacy Policy

 

Effective Date: October 15, 2026

 

The Plummer Firm PLLC ("Firm," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information through theplummerfirm.com, aronlinelawyer.com, okonlinelawyer.com, their associated webpages and subdomains, and other Firm-operated websites that link to this Policy, our online inquiry and intake forms, and related communications, including text messages.

 

The same Policy applies across these websites, regardless of which website you use to contact the Firm or request services. This Policy does not replace an engagement agreement or diminish any confidentiality obligations applicable to our representation of a client.

 

Information We Collect

Information you provide. We collect information you voluntarily submit, such as your name, email address, telephone number, mailing address, information about your legal needs, documents, and other information supplied through inquiry forms, online legal-service intake forms, email, telephone calls, or text messages. Depending on the service requested, intake information may include sensitive personal, family, financial, or legal information.

 

Website information. Our website and its service providers may collect technical information, such as your IP address, browser and device type, pages visited, referring website, and dates and times of access. Cookies and similar technologies may be used as described below.

 

Payment information. If you use a third-party payment service linked from our website, that provider processes your payment information under its own privacy policy. We may receive information needed to identify and record your payment.

 

How We Use Information

We use information to respond to inquiries; evaluate requests for legal services and potential conflicts of interest; conduct intake; schedule appointments; prepare requested documents; provide and administer legal services; communicate with you; process and record payments; maintain records; operate and improve our website; protect our systems; and satisfy applicable legal and professional obligations.

 

Where you have requested or agreed to receive them, we may also send Firm updates or information about our services. Text-message communications are subject to the separate consent and privacy protections below.

 

When We Disclose Information

Subject to our confidentiality obligations and the special text-messaging restrictions below, we may disclose information to service providers that assist with website hosting, intake forms, communications, secure document storage, payment processing, and other Firm operations. We limit access to information needed for those services and require appropriate protections for information processed on our behalf.

 

We may also disclose information as authorized by you, as reasonably necessary to provide agreed legal services, or as required or permitted by applicable law and professional obligations. This may include disclosures to courts, other counsel, experts, or other persons involved in your matter when appropriate. We do not sell or rent the personal information you submit directly to us. These general disclosure categories do not authorize sharing text-message opt-in data or consent for another party's marketing or independent use.

 

Text Messaging from The Plummer Firm PLLC

Types of messages and consent. If you opt in, The Plummer Firm PLLC may send text messages concerning your inquiry, intake, appointments, requested services, document readiness, billing, or other Firm communications described when you consent. We send texts consistent with the scope of your consent. Providing a telephone number alone does not constitute consent to receive promotional texts, and visiting this website does not enroll you in text messaging. Consent to text messaging is not a condition of purchasing legal services.

 

Message frequency and charges. Message frequency varies based on your interactions with the Firm and the services requested. Message and data rates may apply according to your mobile carrier plan.

 

Opting out and obtaining help. Reply STOP to opt out of text messages. You may receive a final message confirming your opt-out. Reply HELP for assistance, or contact us through https://theplummerfirm.com/contact-us/. You may also contact the Firm directly to withdraw consent. Opting out of texts does not end an engagement or prevent communications by other agreed methods. Text messages may be delayed or undelivered and should not be used for emergencies or time-sensitive legal deadlines.

 

Mobile information and consent privacy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

 

Messaging service operations. Our messaging service providers and telecommunications carriers may process the information necessary to transmit messages, maintain consent and opt-out records, and support our messaging service solely on our behalf. This operational processing does not authorize those providers to use your mobile information or consent for their own marketing, promotional purposes, or unrelated activities. Any disclosure compelled by law remains subject to applicable confidentiality protections.

 

Sensitive information. Please avoid sending Social Security numbers, payment-card information, passwords, or highly sensitive documents by ordinary text message. Contact the Firm to arrange an appropriate method of transmission.

 

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support site functionality, remember preferences, measure website usage, and help protect against spam or misuse. You can manage cookies through your browser settings and any cookie controls provided on the website. Disabling cookies may affect some features. Third-party forms, payment pages, and embedded services may use their own cookies under their respective privacy policies.

 

Third Party Forms and Services

Our website may link to or embed services operated by other providers, including online intake forms and payment services. Information you submit through these services may be processed by the provider and transmitted to the Firm. Those providers' privacy policies describe their own practices. This Policy governs our handling of information we receive. Review a third-party service's privacy policy before submitting information through it.

 

Confidentiality and Attorney Client Relationships

Submitting an inquiry or communicating with the Firm through the website, email, or text message does not, by itself, establish an attorney-client relationship. Representation begins only after the Firm agrees to undertake your matter. Please provide only the information needed for an initial inquiry until we advise you how to submit additional materials. We handle information concerning clients and prospective clients in accordance with applicable confidentiality obligations.

 

Information Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of electronic transmission or storage is completely secure.

 

We retain information for as long as reasonably necessary for the purposes described in this Policy, including administering legal services, maintaining client and business records, documenting communications and consent, and satisfying legal and professional obligations. Retention periods vary by record type and circumstances.

 

Your Choices and Privacy Requests

You may contact us to request access to or correction of information you provided, ask about deletion, or raise a privacy concern. We may need to verify your identity. Requests are subject to applicable law, confidentiality obligations, record-retention requirements, and the rights of others. You may unsubscribe from promotional emails using the instructions in those emails and opt out of text messages by replying STOP. We will honor any additional privacy rights applicable to your information.

 

Children

Our website is intended for adults seeking legal services and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the website. If you believe a child has submitted information without appropriate authorization, contact us. Information an adult provides concerning a child in connection with legal services is handled under this Policy and applicable confidentiality obligations.

 

Changes to This Policy

We may update this Policy to reflect changes in our practices or services. The current version will be posted on this page with its effective date. We will provide additional notice when appropriate or required. A Policy update does not, by itself, expand your text-message consent or enroll you in additional messaging.

 

Contact Us

For questions about this Policy, privacy requests, or assistance with text messages, contact The Plummer Firm PLLC through our Contact Us page at https://theplummerfirm.com/contact-us/. Please identify your request as a privacy or text-messaging inquiry.